Telenet plays a leading role at the crossroads of digital television, broadband internet and telephony. To better serve the Telenet advisors in the call-center and their customers, Telenet required a new system that consolidated all actual information on a specific client, including their historical data. Instead of having to look up all of this information themselves, call-center employees can now focus on improved service and even create a sales opportunity. This Advisor Portal solution was implemented using an agile approach.

German craftsmanship; a BMW is built to last a lifetime. No wonder the market demand for second hand BMW's is quite substantial. Today, most car manufacturers are confronted with a growing volume of second hand cars coming from leasing or short term rental companies. These cars have to re-enter the market but there was no existing software available that supported this business need. BMW Group Belux started development of a pilot using an agile methodology...

Within the context of the Flemish e-government initiative, the Flemish Community needed to install a central security platform for all of their internal applications. This 'identity and acces management' platform allows all users to access the applications of the Flemish Community in an easy and secure manner. The organisation took benefit from using agile approach during the implementation of this project.

Sodexo is known for the submission of paper meal vouchers. The pressure from the market as well as the government to introduce an electronic version of these vouchers increased. This request demanded such a huge update to the existing Sodexo backoffice systems, they decided to build it completely from scratch, allowing them to incorporate future business initiatives more easily. Sodexo turned to an agile approach for the realisation of the project.

Randstad has been using an intranet platform since the beginning of 2000 in order to supply their staff with an interactive knowledge platform. It is integrated with different backend systems and supported by a content management system. Randstad decided to completely modernise and optimise their intranet, while making this update as transparent as possible to the end-user. They required a flawless approach to expedite this mission quickly and efficiently and turned to an agile methodology.